The 6th MTC program

Learn and benchmark with the leaders on european and global markets

Discuss trending topics with different stakeholders in the medical tourism industry

Meet your counterparts in B2B Power Meetings and create partnerships.
Markets in focus: 

  • EU | UK | Russia
  • Middle & Far East

Enjoy your time with gala dinner, city tours and hospital site visits.

Follow. Engage. Get recognised.

#MTC2020 #MTC MTCWorkshop#EE #medicaltourism


Meet the distinguished speakers of the 6th Annual Medical Tourism Conference!

Stelios Kouvaris

Reginal Manager, Iatropolis, Greece

    Claudia Mika

    Temos International, Founder & CEO, Germany

      Nick Losseff

      Medical Director for Strategic Alliances and Global Patient Services, Cleveland Clinic, UK

        Stefano Urbani

        Turismo Medico Italia Srl, Co-Founder & CEO, Italy

          Ognjen Bagatin

          CEO, Poliklinika Bagatin, Croatia

            Daniel Coulton Shaw

            Global Clinic Rating, Clinic Ambassador, UK

              Claudia Schmiedhuber

              Alpine Health Consulting, CEO, Austria

                Zahal Levy

                MediHelp International,President

                  Rania Kimrakji

                  Royalty Consultants DMCC, Founder& Managing Director, UAE

                    Jakub Dejewski

                    CEO, Fertility Clinics Abroad Ltd | IVF Media, UK

                      Lutz Lungwitz

                      President, German Medical Wellness Association, Germany

                        Vidya Rani

                        Director - Business Development, PS MediTour, Oman

                          Dr. Prem Jagyasi

                          Dr. Prem & Associates, CEO & Founder, India

                            László Puczkó

                            Director of Industry Intelligence, Resources for Leisure Assets

                              Ilaria Giannico

                              Secretary General, European Union of Private Hospitals, Belgium

                                Farhan Abdulbari

                                Business development, Qunomedical, Germany

                                  Ilan Geva

                                  Owner, Ilan Geva & Friends, USA

                                    Ahmad Shahrman

                                    General Manager, Euro assist, Egypt

                                      Dimitris Kavakas

                                      Chief Executive Officer, Redia LTD, UK

                                        Interested in speaking at MTC2020 ?
                                        Get in contact with us!

                                        Conference & Workshop Agenda

                                        The official program of the 6th Annual Medical Tourism Conference & Workshop

                                        09:15 – 10:30

                                        – 2020: The present, the past, the future in Medical Tourism

                                        – Successes and existing challenges of implementation of EU cross border directive
                                        *National Contact Points
                                        *Patient Mobility
                                        *Electronic health records (EHR)
                                        * & more!

                                        – Panel discussion: Becoming global medical tourism destination development & management
                                        *What is the role of the destination touristic offer and its impact on medical travel?
                                        *Is clustering the only way out for local clinics to achieve global success?
                                        *Is the governmental support essential for development of medical tourism

                                        Iaria Giannico, Laszlo Puczko

                                        – Drivers of choice: What makes a parent choose your clinic?
                                        *How patients researching the market opportunities?
                                        *Choosing destination for medical travel
                                        *Which are the XYZ in their decision making
                                        *What can the clinic do to attract their attention

                                        – Making international patient departments patient-centric
                                        *Why a separate department for international patients?
                                        *What are the core functions of an International patient department?
                                        *How to combine hospital and hospitality?

                                        – Hospital performance management & meeting patients demands
                                        *What is the process all about
                                        *KPIs and Metrics for Improving processes understanding patient

                                        Nick Losseff, Claudia Mika, Stelios Kouvaris

                                        – Innovation in metrics of patients relationship & treatment

                                        – Safety of patients as priority of healthcare providers

                                        – Patient experience trends for 2020 and beyond
                                        *The Value preposition as a Healthcare Destination
                                        *How Technology facilitates global access
                                        *How to make a unique and remarkable patient experience
                                        *Customizing patient journey and experience

                                        Ognjen Bagatin, Rania Kimrakji

                                        – Specificities of different markets: How to win patients from around the world?
                                        *4 case studies from medical tourism facilitators
                                        *Discuss the patient’s XYZ in evaluation of health services
                                        *Business opportunities and challenges working with facilitators from these regions
                                        *Is the med tour regional or global phenomena?
                                        *Can we speak about global customer?
                                        *Open Q&A

                                        – Italian Medical tourism patient: A portrait (UX and Marketing personal approach)
                                        *Who are our patients?
                                        *Mental model
                                        *Marketing actions

                                        -European Medical Tourism trend and its implications/development of Health & Wellness Tourism
                                        *strong and successful industry worldwide over the past 20 years, both losers and winners in the future
                                        *It is important not only to use the term as a marketing tool, but also to constantly question
                                        *The guest / health tourist always has the opportunity to choose a different destination

                                        Stefano Urbani, Rania Kimrakji, Farhan Abdulbari, Ahmad Shahrman

                                        – European Medical Tourism trend and its implications/development of Health & Wellness Tourism

                                        Lutz Lungwitz
                                        09:00 – 10:00

                                        – Trends in health insurance and possibilities for reaching new patients

                                        – Business development in medical tourism: challenges, opportunities & innovation
                                        *How can Business Development work in Medical Tourism?
                                        *What are the challenges and what are the opportunities
                                        *Finding new markets
                                        *Innovation in Medical Tourism – Example: Assistance & Aeromedical Transport Solutions

                                        – Supporting delicate patient experience: what can be learned from fertility patients

                                        Zahal Levy, Claudia Schmiedhuber, Jakub Dejewski

                                        – Impact of social media on medical travel
                                        *Social Media Users Worldwide across platforms
                                        *The science of influence
                                        *Challenges of social media in healthcare

                                        – Digital marketing channels for customer acquisition & retention
                                        *Online presence for greater sales
                                        *Are you reaching all the new international patients you’re capable of right now?
                                        *Digital word of mouth marketing as powerful tool for reputation

                                        – Panel discussion: The promotion mix
                                        *What are the proven strategies and tactics to promote abroad?
                                        *Do public relations boost growth?
                                        *To what extent call centers help improve sales?

                                        Vidya Rani, Daniel Coulton Shaw, Ilan Geva, Dimitris Kavakas

                                        – Distance provision of services with telemedicine
                                        *Tele consultation & second opinions. What else for?
                                        *Cost efficiencies form telehealth on both sides
                                        *Fear factor, data protection and other challenges

                                        – Platformization of medical tourism business – are facilitators needed in the modern medical tourism?
                                        *Advantages to patients and health care providers
                                        *Filling in the gap – what cause processes covered by facilitators
                                        *How platforms and marketplaces change the industry?
                                        *Who are the top-notch enablers in the medical tourism industry?

                                        – Disruptive technologies in medical tourism
                                        AI & Big Data in Medical Tourism: Possibilities for Clinics and Hospitals
                                        *How AI helps detect and cure diseases
                                        *Where does AI technology applies in Medical tourism
                                        Blockchain in international provision of health care?
                                        *Existing possibilities of distributed ledger technology
                                        *Data protection: Encrypted records and transactions

                                        Farhan Abdulbari, Ilan Geva
                                        09:30 – 11:00
                                        B2B NETWORKING MEETINGS I

                                        Great opportunity to meet the industry’s largest international buyers: medical travel agencies, tour operators, insurance companies, governmental institutions etc.

                                        Powerful possiblity to directly pitch and develop relationships with your counterparts in an intimate and cozy environment.

                                        14:30 – 18:30
                                        HOSPITAL SITE VISIT

                                        Exhibition & Sponsorship

                                        Do not miss out on this opportunity!

                                        Targeted Marketing

                                        Capture the attention of your target audience.

                                        Stand Out

                                        Line up alongside leading international healthcare brands.

                                        Lead Generation

                                        Be prepared to inform potential customers, (in)directly

                                        Market Insights

                                        Unveil the secrets for attracting patients from your target markets.

                                        Productive Networking

                                        Create long lasting relationships with practitioners in the industry.

                                        Return on Investment

                                        The specific knowledge gained is one thing. The partnering opportunities another. 
                                        And that wonderful MTC Experience! 


                                        Partnering opportunities

                                        Exhibition Package
                                        • 2 Delegate Passes
                                        • 10+ pre-arranged buyer meetings
                                        • Exhibition Stand @ Workshop
                                        • Full list of participants before the event
                                        • Logo on all materials
                                        • Social Media Promotion
                                        • Speaking slot
                                        • Panel participation
                                        • Exhibition stand @ Conference
                                        more info
                                        Standard Package
                                        • Panel participation
                                        • 3 Delegate Passes
                                        • 12+ pre-arranged buyer meetings
                                        • Exhibition stand @ Conference
                                        • Exhibition Stand @ Workshop
                                        • Full list of participants before the event
                                        • Logo on all materials
                                        • Social Media Promotion
                                        • Speaking slot
                                        more info
                                        Premium Package
                                        • Speaking slot
                                        • Panel participation
                                        • 4 Delegate Passes
                                        • 15+ pre-arranged buyer meetings
                                        • Exhibition stand @ Conference
                                        • Exhibition Stand @ Workshop
                                        • Full list of participants before the event
                                        • Logo on all materials
                                        • Social Media Promotion
                                        more info
                                        Innovation Package
                                        • Speaking slot
                                        • 2 Delegate Passes
                                        • 10 +Pre-arranged clinic meetings
                                        • Exhibition stand @ Conference
                                        • Exhibition Stand @ Workshop
                                        • Full list of participants before the event
                                        • Logo on all materials
                                        • Social Media Promotion
                                        • Panel participation
                                        more info

                                        Exclusive Partners

                                        Gold Exclusive Sponsors

                                        Sponsors & Partners

                                        these awesome companies support us


                                        what people say

                                        The EuroEvents team and the organization of the event were excellent!
                                        GORDANA KALAN ZIVCECOwner, Medico Veritas, Slovenia
                                        It was relevant since most of the topics that were discussed are part of our daily activities.
                                        CLAUDIA MIKAFounder and CEO, Temos International, Germany
                                        I am completely satisfied with the conference. Very high level quality. For me, it was very relevant as I work with foreign patients daily.
                                        NIKA CSICSOOVASmile Clinic, Slovakia


                                        • Grand Hyatt Athens
                                        • Leof. Andrea Siggrou 115, Athina 117 45, Greece
                                        • 30 21 4402 1234